Contact Us

Frequently Asked Question

Are our drivers licensed?

Yes. Drivers are fully licenced by Edinburgh City Council.

How can I book?

You can book us online via our website https://edinburghcityride.co.uk/ or what’s app number 00447771469964.

How can I Pay for my trip?

We only accept debit / credit card payment. For further information please follow our terms & Conditions. https://edinburghcityride.co.uk/terms-conditions/.

Do I need to pay for my trip in advance?

Yes. Please pay your fare at booking. For further information please follow our terms & Conditions. https://edinburghcityride.co.uk/terms-conditions/.

Are we offer private day trips/ Highland trips / Golf’s trip?

Yes we do, for private trips quotations please contact us https://edinburghcityride.co.uk/contact/.

Can I travel with assistance Dog?

Yes, Assistant dog must be seated with their owner all the time.

Can I bring a pet with me?

Please inform us if you are traveling with a pet, as policies can vary. Some vehicles may be better suited for animals.

Can I change or cancel my booking?

you can change or cancel booking by contacting us directly, 24 hours before your scheduled time. Please check our terms & conditions for trip cancellation.

https://edinburghcityride.co.uk/terms-conditions/

What if my flight is delayed?

Passengers must notify about delay, we will monitor your flight landing time.  Please check our terms & conditions https://edinburghcityride.co.uk/terms-conditions/.

How long it will take to refund card payment?

it will take between 3 to 10 business working days on card payment.

CONTACT US

Quick Links

Copyright © 2025 edinburghcityride